莫须有
发表于 2023-2-27 20:00:31
从“心”出发,用心用情服务——庐山市人民医院开展护士礼仪培训活动
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.shanglushan.com/static/publish/css/style.css?v=1605251010499" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=1605251010499"><!-- 付费贴--> <div class="preview_article "> <!----> <p>为进一步改善患者就医体验,提高护理服务质量,提升护理人员职业素养,深化优质护理服务,2月27日下午,庐山市人民医院在住院部12楼会议室开展护士基础礼仪培训,此次培训邀请九江市第一人民医院杨斌护士长一行四人进行现场授课,除在岗人员外,全院100余名护士参加。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" style="position: relative;" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230227200002front2_0_129564_Fu6Fc1ZCzQInm82E7fk6oufe0lwt.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1280" height="959" data-qf-origin="forum/20230227200002front2_0_129564_Fu6Fc1ZCzQInm82E7fk6oufe0lwt.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>首先,我院党委委员、工会主席黄凤霞发表了热情洋溢的致辞。随后由杨斌护士长主讲,从服务礼仪的概述、服务礼仪规范和沟通礼仪等方面,以图文并茂的形式,说明了服务礼仪的重要性,详细讲述了护士仪态、仪表、行为举止、表情、眼神、声音等规范白衣天使形象。使大家认识到护理工作中树立良好的职业形象是避免护患纠纷,提高满意度的关键。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230227200009front2_0_129564_Fg2cud6wwabMCOWDoPpuSLe7b7Ft.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="810" data-qf-origin="forum/20230227200009front2_0_129564_Fg2cud6wwabMCOWDoPpuSLe7b7Ft.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230227200009front2_0_129564_Frj7HgEK6EkoqOQkA9SgjRsv6y0H.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="810" data-qf-origin="forum/20230227200009front2_0_129564_Frj7HgEK6EkoqOQkA9SgjRsv6y0H.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>随后,由九江市第一人民医院洪艾婧护士长、礼仪标兵饶子芊、黄天虹进行礼仪示范,示范内容包括护士基本站姿、标准坐姿、行进中的礼仪等。我院护理部主任闻竹琪强调,本次护士礼仪培训,就是为了更好地落实优质护理服务,要求护理人员通过今天的培训,更加深入地理解和掌握护理礼义,能够规范我们的行为举止,在各自的岗位上,展现白衣天使的良好形象。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230227200014front2_0_129564_FpPWVJBhf4AJzc2TNU2h01CLn-Lb.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1280" height="959" data-qf-origin="forum/20230227200014front2_0_129564_FpPWVJBhf4AJzc2TNU2h01CLn-Lb.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOiOq-mhu-aciQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>文明行医始于心,医患和谐归于情!通过此次培训,大家受益匪浅,学到的不只是言谈举止,更是用心为患者着想、用情为患者服务,纷纷表示要以高标准、高质量、高要求的护理礼仪时刻要求自己,转变观念、主动服务,用良好的职业素养为患者提供有温度的服务。</p><p> </p><p>来源:庐山市人民医院</p> <!----></div>
打更人
发表于 2023-2-27 21:28:31
提升服务质量,为人民服务
缥渺
发表于 2023-2-27 23:41:56
展现白衣天使的良好形象
1527029559
发表于 2023-2-28 09:26:24
活动好点赞
心碎
发表于 2023-2-28 09:51:33
/赞/赞/赞/赞/赞/赞/赞/赞/赞/赞
星云1
发表于 2023-2-28 11:17:34
挺好的点赞
陈芳芳
发表于 2023-2-28 14:35:08
挺有意思的活动
树叶红了
发表于 2023-2-28 15:55:56
庐山市人民医院。做的真好。
林独行
发表于 2023-2-28 20:04:32
用心用情用功
1375521239
发表于 2023-2-28 20:18:55
文明行医始于心