庐山小人物
发表于 2023-1-2 19:19:47
政务服务“标准化” 群众办事“便捷化”
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.shanglushan.com/static/publish/css/style.css?v=1605251010499" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=1605251010499"><!-- 付费贴--> <div class="preview_article "> <!----> <p class="empty_paragraph"> </p><p>“这里环境好、设施齐全,让我们在乡下也能体验到城里的办事环境,同时也非常感谢1号窗口工作人员耐心讲解办理流程,真正做到了细心耐心态度好,并且解决问题,非常棒!”在温泉镇便民服务大厅最新收到的表扬信上,家住隘口村的钱女士这样写道。这是温泉镇便民服务大厅持续推进政务服务大厅标准化建设的成果缩影。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230102191928front2_0_129290_FkJerqTBsihrNm9s-t37fvv0pT-u.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="1440" data-qf-origin="forum/20230102191928front2_0_129290_FkJerqTBsihrNm9s-t37fvv0pT-u.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>温泉镇便民服务大厅始终践行“以人民为中心”理念,从优化服务场景布局着手,积极开展政务服务大厅标准化建设专项行动,以最大程度地方便群众与企业办事为重点,通过营造整洁有序、安全舒适的服务环境,健全标准规范、运转协调的服务流程,塑造科学严谨、务实高效的服务形象,实现各级政务服务平台管理规范、场所整洁、运作有序、服务高效的目标;坚持数字赋能,进而使“一次性告知”“首问责任制”“代办帮办”等传统服务措施得到了新质提升,让企业和群众的办事过程更加简便、快捷、贴心,不断增强人民群众幸福感、获得感、满意度。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230102191935front2_0_129290_FsotENp-gF3elkKdW3_OaouMzntc.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="1440" data-qf-origin="forum/20230102191935front2_0_129290_FsotENp-gF3elkKdW3_OaouMzntc.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p> </p><p>优环境让群众感受“家”的温暖</p><p> </p><p>为全力提升服务环境,温泉镇从场所建设、服务环境、服务形象、安全管理标准化为抓手,明确了建设标准、统一服务标识,做到设施设备定位、定容、定量,实现服务功能齐、便民措施优。市政务服务大厅规范设置了窗口服务区、咨询服务区、自助服务区、休息等待区、便民服务箱等便民服务设施设备,并为办事群众提供免费wifi等贴心服务,让群众在办事的过程中享受到“家”的温暖。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230102191940front2_0_129290_Fog21HwZ-uzSxzi-cCY420J-8Oaw.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="607" data-qf-origin="forum/20230102191940front2_0_129290_Fog21HwZ-uzSxzi-cCY420J-8Oaw.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p> </p><p>提效率让群众享受更快更优的服务</p><p> </p><p>温泉镇便民服务大厅全力推进无差别综合受理改革,设立综合受理窗口,实现政务服务事项一窗办成、一次办成。全面推行容缺受理制度、告知承诺制度、一次性告知服务、延时服务、预约办理等特色服务,不断优化审批流程、压缩办理时限,进一步提升办事群众满意度。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230102191947front2_0_129290_Fuunpw7A-UjthSPBxwEvCiDWEIzx.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="607" data-qf-origin="forum/20230102191947front2_0_129290_Fuunpw7A-UjthSPBxwEvCiDWEIzx.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOW6kOWxseWwj-S6uueJqQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p> </p><p>目前,温泉镇便民服务中心进驻事项92项,进驻率100%,截止目前办理事项8000余次,办结率100%,接入了好差评系统,群众满意度100%。</p><p> </p><p> </p><p> </p><p class="">来源温泉镇</p> <!----></div>
安安.
发表于 2023-1-2 19:23:17
点赞
深海的那一抹蓝
发表于 2023-1-2 19:57:02
挺好的,点赞
Anonymous
发表于 2023-1-2 19:57:13
为人民服务啊
陈芳芳
发表于 2023-1-2 19:57:27
为群众办实事
心碎
发表于 2023-1-2 20:02:09
挺好的,点赞
陈金玲
发表于 2023-1-2 20:04:15
挺好的,点赞
陈则新
发表于 2023-1-2 20:08:05
为群众办实事
缥渺
发表于 2023-1-2 20:09:38
为群众办实事
Anonymous
发表于 2023-1-2 20:28:54
解决了群众办事难